What a fixed price actually buys you

What a fixed price actually buys you

What a fixed price actually buys you

4

min
read

Process

·

Sep 28, 2026

Hourly billing makes your budget the designer’s problem to manage and your problem to worry about. We think that is backwards.

Gursimar Singh

Founder · No Fault Design

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No Fault®

What a fixed price actually buys you
What a fixed price actually buys you

We have never billed by the hour, and we are not going to start. Here is the reasoning, because it affects how a project actually runs rather than just how the invoice looks.

Hourly billing punishes the wrong person

Under an hourly model, every question you ask costs you money. So you stop asking. You batch up your feedback, you let small things slide, and you find out at the end that a thing you did not mention in week two is now expensive to change.

Meanwhile the studio has a quiet incentive to take longer. Nobody sets out to pad an estimate, but when speed costs you revenue, speed stops being a priority.

A fixed price moves the risk

When we quote a number, we are taking on the risk that the work runs long. That is the right way round. We are the ones who can estimate it, because we have done it a hundred times. You cannot, because you have done it once.

It also means the scoping conversation has to be real. We ask harder questions up front, because we are the ones carrying the consequence of getting it wrong.

What it requires from both sides

A fixed price only works if the scope is genuinely fixed. That means:

  • We write down what is included, in specifics, before anyone starts.
  • You tell us early if something is missing from that list.
  • Changes outside the scope get their own number, agreed before we do them.

That last point is where studios usually go soft and then resent it. We would rather name the number, let you decide, and keep the relationship straight.

More notes.

More notes.

More notes.

Whether it is a new site, a rebrand or a rescue job. It starts with one honest conversation.

Gursimar Singh

Founder & design lead

·

No Fault®

Newsletter

Occasional writing on design, search and what actually moves the needle. No trends, no spam.

Whether it is a new site, a rebrand or a rescue job. It starts with one honest conversation.

Gursimar Singh

Founder & design lead

·

No Fault®

Newsletter

Occasional writing on design, search and what actually moves the needle. No trends, no spam.

Whether it is a new site, a rebrand or a rescue job. It starts with one honest conversation.

Gursimar Singh

Founder & design lead

·

No Fault®

Newsletter

Occasional writing on design, search and what actually moves the needle. No trends, no spam.

FAQ

The questions every client asks before starting
answered straight.

More questions?

Contact us and let's talk

How fast can my site be live?

A one-page Launch site is usually live in about a week. Growth takes two to three weeks and Signature three to five. The clock is set by how quickly content and feedback come back to us, so we tell you the date up front and hold to it.

What does it actually cost?

Launch is $899, Growth is $1,999 and Signature is $3,599, all fixed. Add-ons are priced individually on the pricing page. Whatever we agree in writing is the number on the invoice — there is no hourly billing and nothing gets added later.

How does payment work?

Fifty per cent to book your slot and fifty per cent at handover, before the site goes live. Monthly add-ons like care plans and SEO are billed monthly and can be cancelled with a month’s notice.

I do not have photos or written content. Is that a problem?

No. Copywriting and photography are both available as add-ons, and we will tell you honestly which pages actually need custom photography and which do not. Nothing stalls waiting for content you were never going to get around to.

Will it work properly on phones?

Every site is designed mobile-first and tested on real devices, not just a browser window made narrow. Most of your visitors arrive on a phone, often on patchy data, so that is the case we design for first.

Can you fix my existing site instead of rebuilding it?

Sometimes, and we will say so if that is the cheaper answer. If the foundations are sound we will quote the repair. If rebuilding costs less than patching it, we will show you the maths rather than sell you the bigger job.

FAQ

The questions every client asks before starting
answered straight.

More questions?

Contact us and let's talk

How fast can my site be live?

A one-page Launch site is usually live in about a week. Growth takes two to three weeks and Signature three to five. The clock is set by how quickly content and feedback come back to us, so we tell you the date up front and hold to it.

What does it actually cost?

Launch is $899, Growth is $1,999 and Signature is $3,599, all fixed. Add-ons are priced individually on the pricing page. Whatever we agree in writing is the number on the invoice — there is no hourly billing and nothing gets added later.

How does payment work?

Fifty per cent to book your slot and fifty per cent at handover, before the site goes live. Monthly add-ons like care plans and SEO are billed monthly and can be cancelled with a month’s notice.

I do not have photos or written content. Is that a problem?

No. Copywriting and photography are both available as add-ons, and we will tell you honestly which pages actually need custom photography and which do not. Nothing stalls waiting for content you were never going to get around to.

Will it work properly on phones?

Every site is designed mobile-first and tested on real devices, not just a browser window made narrow. Most of your visitors arrive on a phone, often on patchy data, so that is the case we design for first.

Can you fix my existing site instead of rebuilding it?

Sometimes, and we will say so if that is the cheaper answer. If the foundations are sound we will quote the repair. If rebuilding costs less than patching it, we will show you the maths rather than sell you the bigger job.